RETURN POLICY

Last updated 24 MAY, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

We will provide a shipping label for your first return for free if you are not happy for any reason with your purchase. We will not provide any free return labels after the first free return.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

8003 Country Brook Ct, 
Springboro, OH,  
United States
45066    

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return and we will send you an email to notify you that we have received your returned item.  Please allow at least 7 days from the receipt of your item to process your returnYour refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks.

LATE OR MISSING FUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account. Next contact your bank. There is often some processing time before your refund is officially posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@hijabsquare.com

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

info@hijabsquare.com